We would just like you to know that all of us here at Midland Dental Hub are committed to the overall health and well-being of our patients, their families and our staff during these unprecedented times. We are constantly making the necessary adjustments to the way our practice operates in order to continue to provide you with the safest levels of customer service.
As we have always maintained strict procedures regarding hygiene standards, our team members have been reminded to adopt a safety-first approach in regards to their own hygiene, as well as limit personal contact.
We have temporarily done away with all magazines, toys and reading material in our waiting room and replaced them with hand sanitiser part from the one that has always been available to you in the reception counter.
We encourage you to please inform is via phone, email or in your website chat should you be unwell within 24 hrs of your appointment. Additionally, if possible please try to avoid bringing too many family members with you. We have reduced the number of seats to allow a distance between people.
It is important to note that we all, as a community, adhere to the Australian Governments directive in relation to overseas travel and isolation. Therefore, we have requested that our staff do not use air travel, that they must inform us if they are flying anywhere or have been in contact with anyone flying in from overseas. Staff are also required to inform us whether they have been in contact with anyone who has been required to self-isolate. We have also put a strict policy in place to not allow anyone to attend work if they are feeling unwell.
In these uncertain times we remain committed to your oral health and continue to provide you with our personalised and undivided attention.
With kind regards always.